Safaa  Mohamed

Safaa Mohamed

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Total Earning
Number of Clients
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work Experience:
Customer Care Supervisor Officer
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Saudi German Hospital
01/07/2023
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until now
• Analyze operational throughput data for outpatient clinics, monitoring key healthcare metrics (waiting times, room utilization, and service turnaround times). • Develop automated Excel reporting templates and ETL workflows that consolidate daily clinic statistics, saving 4+ hours of manual weekly reporting. • Conduct ad-hoc exploratory data analysis on patient volume surges and department bottlenecks, presenting monthly trend analyses to clinical directors to optimize staff shift scheduling.
Medical Data Entry & Analyst
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U Med MI
01/10/2020
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31/10/2020
• Executed ETL and data wrangling procedures across multi-source clinical databases and relational tables, cleaning and reconciling 25,000+ patient records with 99.5% accuracy. • Built interactive Power BI and Excel dashboards to monitor patient volume trends, diagnostic test distributions, and clinical outcomes. • Performed variance and trend analysis on departmental resource utilization, generating data-driven insights that improved resource planning by 15%. • Collaborated with medical and administrative teams to identify data anomalies and establish standardized clinical data entry protocols.
skills:
Data Entry
Data Analytics
Data Analysis
Excel
Excel Macros