Privacy Policy

At Forlanso, we are committed to protecting the privacy of our users. We ensure that all personal data collected is handled responsibly and securely.

1. Information We Collect:
We collect two types of information:
- Information provided by the user during registration and profile setup, such as name, email, location, and account type.
- Information collected automatically during platform use, such as IP address, device type, operating system, and activity logs.

2. Use of Data:
We use the data to improve user experience, deliver services, facilitate transactions, analyze performance, and communicate with users as needed. Data is also used for content personalization, feature development, and legal compliance.

3. Data Sharing:
We do not sell or rent user data to third parties. Data may be shared only in the following cases:
- When necessary to provide the service (e.g., displaying provider profiles).
- When using third-party tools to process payments. Payment processing and withdrawals are performed through electronic payment gateways and licensed financial institutions contracted by Forlanso, acting as independent third-party facilitators.
- When legally required by authorities.

4. Financial Data:
Forlanso does not collect or store users’ card or banking details. All financial transactions are processed exclusively through licensed third-party providers. Forlanso does not retain any sensitive payment-related data within its system.

5. Cookies:
We use cookies to enhance performance and personalize the user experience. Cookies are also used for automatic login and platform usage analysis.

6. Data Protection:
We implement appropriate technical and administrative security measures to protect data against unauthorized access, alteration, disclosure, or destruction. However, we cannot guarantee the absolute security of data transmitted over the internet.

7. User Options:
Users may update or delete their information through account settings. They may also contact us to request full account deletion via our official support email.

8. External Links:
The platform may contain links to external websites not controlled by Forlanso. We are not responsible for their privacy policies.

9. Policy Updates:
This policy may be updated periodically. Users will be notified of material changes via email or platform notification. Continued use implies acceptance of updates.

10. Contact Us:
For any inquiries regarding this privacy policy, please contact us at: [email protected]