JIhad Baghdadi

- Life and Personal Accident Underwriting Authority: By Gen-Re as: - US$ 200K with Extra Mortality/ Morbidity of +50% for Death, TPD, ADB (medically, financially and special risk) - US$200K for Personal Accident Cases - Manage team of six underwriters - Managing and coordinating all claims with the reinsurer Bancassurance responsibility: - Building cordial working relation with bank management and staff at all levels. - Work with staff of bank partners to identify potential banking customers with financial protection needs. - Provide professional insurance advice to customers of our bank partners. - Caring about after sales service. - Coordinate work between the bank and the company. - Advice and coach sales techniques to bank’s employees at the assigned branches Other responsibilities: - Travel Insurance - Special Ricks Insurance: managing and full responsibility of the following special ricks insurance • Mobil insurance • Solar insurance

- Managed a portfolio of 200+ insurance claims, ensuring accurate processing and settlement. - Conducted detailed analysis and investigations to assess claim validity. - Collaborated with cross-functional teams to resolve complex claims and improve customer satisfaction. - Achieved a 95% customer satisfaction rate through effective communication and problem-solving skills.

- Manage team of five underwriters - Managing overall operations - Connecting specifically with insurance agents to ensure that employees communicating personally with policyholders represent the company in the best light. - Responsible for all technical details - Responsible for improving the department production and increase market share. - Handle relationship management related to the department - Identifying and minimizing threats as part of on-going risk management responsibilities. - Managing collected data and creating reports that can help executives identify company progress

From 06/2010 to 06/2023, I have worked in a number of positions, ranging from Life Insurance Underwriting Supervisor to Life Insurance Dept. Manager.

Life Underwriting Authority: By Swiss Re as: - Life Insurance policy Approval (Up to $200,000.00) - A&H policy Approval (Up to $400,000.00) - Appointed registrar of the corporation for UAE, Oman, Bahrain, Qatar, Kuwait, since September 1, 2008