Q: What exactly am I purchasing? Is it a physical product or a digital file? A: You are purchasing a digital template that will be customized with your specific event details. No physical product will be shipped. You will receive high-resolution digital files that you can use for online sharing or print yourself, or take to a professional printer.
Q: How do I personalize the template? Do I need special software? A: You don't need any special software! Once you choose your template and provide us with your event details (graduate's name, date, time, location, RSVP, photos, etc.), we will handle all the personalization for you. We will then send you the completed, ready-to-use digital files.
Q: Can I make changes to the design after I receive the customized file? A: We offer a certain number of revisions (e.g., 1-2 rounds) to ensure you are completely satisfied with the design. Please specify all desired changes during the initial request or revision rounds. Additional revisions beyond the included amount may incur an extra fee.
Q: What file formats will I receive? A: You will typically receive your customized invitation in high-resolution JPEG and PDF formats. JPEG is ideal for digital sharing (email, social media), while PDF is perfect for printing, ensuring high quality.
Q: How long does it take to receive my customized invitation? A: Our standard turnaround time is [e.g., 24-48 hours] after we receive all necessary information from you. We also offer expedited options if you need your invitation sooner (please inquire for details and additional fees).
Q: Can I use the template for multiple events or future graduations? A: The purchase is for a single, customized invitation for one specific event. If you require invitations for multiple events or future graduations, a new purchase would be necessary.
Q: What if I have a specific theme or color scheme in mind that isn't shown in your examples? A: We are happy to discuss custom requests! Please contact us before placing your order to see if we can accommodate your specific theme or color scheme. We aim to make your invitation truly unique.
Q: Do you offer printing services? A: Currently, we specialize in providing the digital customized templates. However, we provide print-ready files that you can easily take to your preferred local or online print shop for high-quality physical invitations.
Q: What information do I need to provide to get started? A: To personalize your invitation, we will need: the graduate's full name, school/university, graduation date, time and location of the party, RSVP details (contact person, phone/email, RSVP by date), and any high-resolution photos you wish to include. You can also specify any preferred colors or themes. Let us help you create the perfect invitation to honor your graduate's hard work and success.
*3 edits after delivering the final version
* The templet will be submitted in PNG
Get started today and make their graduation party truly special!