/karam-mustafa/Services/Software analysis and technical support

Software analysis and technical support

About the service

My Experience:

With extensive experience in Arab and international companies, I'm equipped for leadership roles in app and website development, earning trust through freelance work with a focus on quality standards.

What I Offer:

I analyze software systems, turning them into technical requirements for development teams. This covers small to mid-sized systems and includes detailed documentation on system features, requirements, and technical proposals.

 This price includes small systems, such as news and informational sites, and medium-sized sites, such as e-commerce sites, or sites whose system features do not exceed more than 12 features for systems analysis.

The analysis file includes the following:

  • An extensive and comprehensive description of the system with all its features
  • Describe the purpose of the file and its implementation
  • Description of the references for the analysis and the system’s working model
  • Identify suggestions for the technologies required to implement the system
  • System features
  • Functional requirements and use cases within each feature of the system
  • Analyze roles and permissions for different use cases
  • Arranging system features so that they are serializable and consistent during program execution
  • Clarifying the implementation values for each feature
  • Database tables and fields for each feature
  • Definition and explanation of terminology
  • Technical proposals for implementing each feature in the system
  • Analysis of non-functional requirements

For technical support, the offer includes the following:

Objectives:

  • Ensure high site efficiency and continuous operation.
  • Enhance performance through regular maintenance.
  • Provide robust security measures for data protection.

Maintenance Scope:

  • Address software errors promptly.
  • Keep software and add-ons updated.
  • Improve performance and user experience.
  • Offer prompt support for user inquiries.

Maintenance Schedule:

  • Conduct monthly security and performance checks.
  • Provide real-time updates for urgent security issues.
  • Keep customers informed of any upgrades, repairs, or changes.
  • Grant customers access for updates or modifications.

Update Management:

  • Managed by a specialized team.
  • Thoroughly checked to avoid disruptions.

Modification Policy:

  • Customers can request feature modifications.
  • Requests are mutually evaluated.

Additionally, this service includes video recordings elucidating preceding files, alongside meetings with the work team to outline all departments and plans.

Additional services
DetailsDeliver inPrice
Price of the service
$10
Estimation delivery
15 Days delivery
Reviews of the service
4.95
Karam MustafaKaram Mustafa
مطور برمجيات خبير
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