# Frequently Asked Questions (FAQ)

Common questions about the Forlanso platform, features, and services.

## General Questions

### What is Forlanso?
Forlanso is an all-in-one remote work management platform that enables digital contracting, project management, invoicing, and cross-border payments for companies, remote employees, and freelancers.

### Where is Forlanso based?
Forlanso is based in Dubai Silicon Oasis, UAE, and is a licensed FZCO (Free Zone Company) with license #2395. Founded in 2021 by Kamal Abu Issa, Abdulrahman Al-Mulla, and Hussein Al-Zeer.

### What countries does Forlanso support?
Forlanso supports payments and operations in 150+ countries worldwide.

### What languages does Forlanso support?
The platform is available in both Arabic and English.

## For Freelancers

### Is there a commission on my earnings?
No. Forlanso charges zero commission on freelancer earnings. You keep 100% of what you earn.

### How do I get paid?
You can receive payments via bank transfer, Visa/Mastercard, Apple Pay, digital currencies, and local wallets (VodafoneCash, OrangeCash, EtisalatCash, AmanWallet).

### Can I create invoices?
Yes. Freelancers can generate professional invoices directly through the platform.

### Do I need a subscription?
No subscription required to start. The Free plan ($0/month) includes 2 services and 3 transactions/month. Upgrade to Professional ($7.50/mo) or Unlimited ($18.75/mo) for more features. Save 25% with annual billing.

## For Companies

### How do I hire remote workers?
Create contracts through the platform, define terms, and both parties sign electronically.

### Is the contract legally binding?
Yes. All contracts created on Forlanso are legally binding and compliant with UAE and international law.

### How do I pay my remote team?
Deposit payments through the platform, which are then distributed to employees via their preferred payment method.

### What's included in the company subscription?
Employee management, contract creation, payment processing, deliverable tracking, document storage, and support access.

## Payments

### What payment methods are available?
Bank transfers, Visa/Mastercard, Apple Pay, digital currencies, and local wallets (MENA region).

### How long do withdrawals take?
Bank transfers: 3-5 business days. Cards: 1-3 business days. Digital currencies: 30 minutes to 2 hours (depends on network). Local wallets (MENA): Instant to 24 hours.

### Are there any hidden fees?
No. All fees are transparent and displayed before any transaction. Payment fees: Credit cards 12% + $0.40, Bank transfers 5% + $35, Local wallets 2.5-3%. Zero commission on freelancer earnings.

## Security & Legal

### Is my data secure?
Yes. Forlanso uses bank-level security and encryption to protect all data.

### Who can see my contracts and documents?
Only authorized parties (you and your contract counterpart) can access your documents.

### What happens if there's a dispute?
Forlanso provides mediation support and maintains all contract records for reference.

## Affiliate Program

### How much can I earn as an affiliate?
The 3-tier system offers 10%, 15%, or 20% commissions on referrals. Elite affiliates (20% + 5% lifetime recurring) earn $900+/month on average with 100+ active referrals.

### How do I get paid as an affiliate?
Monthly payouts via bank transfer, cards, or crypto. Minimum payout: $50. Cookie duration: 90 days.

## Technical

### What contract types are supported?
Three types: Project-based (fixed timeline), Full-time employment (ongoing), and Phase-based (multiple stages). All use legally binding e-signatures compliant with eIDAS and ESIGN standards.

### Can I integrate Forlanso with other tools?
Yes. Unlimited plan ($18.75/mo) includes API access for custom integrations with your existing tools and workflows.

## Learn More

For additional questions and detailed answers (18+ Q&As):
Visit: https://www.forlanso.com/en/faq